The Model
Digisahayam - an assisted telemedicine program developed by the PHFI-Centre for Digital Health aims to improve quality and access to healthcare through trained personnel who help urban underprivileged populations access tele-medicine platforms.
An interoperable and innovative platform that embeds electronic health records, an in-built clinical decision support system, and numerous state-of-the-art digital health technologies provide a physician with comprehensive information regarding the patients’ medical history and present illnesses.
A simple yet comprehensive symptom-based template is used to collect history, perform physical examinations, and carry out laboratory investigations before initiating a tele-consultation, thereby saving time and improving quality of care.
This is particularly relevant given the current COVID-19 pandemic and the difficulties in accessing and obtaining routine primary care services in such unprecedented situations.
Objectives
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Improving access to primary as well as tertiary care for the poor, vulnerable, and marginalized societies living in remote, rural as well as urban locations through assisted telemedicine solutions using trained health workers.
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Improving the quality of telemedicine care by equipping physicians with all the necessary patient information required to make evidence-based clinical decisions.
Our Defining Elements
Improving Access
Digital health technology connecting patients to primary and tertiary care through trained personnel especially during unprecedented situations of Covid-19.
Upscaling Skills
Quality training is provided to health workers to deliver supported telemedicine services.
Improving Quality of Care
Point-of-care diagnostics, and tech-enabled clinical decision support systems, improve healthcare communication.
Real-time monitoring & feedback mechanisms
Quality standards are ensured by supportive supervision, on-the-spot monitoring, and feedback from stakeholders.
Reducing the Need of Follow-up Visits
Assisted telemedicine at registered telemedicine centres aids in reducing follow-up visits to health facilities, especially for patients in chronic care.
Impact
Lives Touched
(Includes all home visits & people interacted with)
37000+
Consultations
21000+
Patients treated
9000+
Specialist Consultations
5000+
Home visits
350+
Doorstep Consultations
200+
Digisahayam Concept
Collaborators
Glimpses from Telemedicine Clinics
